Effective Date: July 7, 2026
At Homeward Support, trust is at the center of every client relationship. We understand that our clients entrust us with access to their homes, personal information, and property records. We are committed to handling that information responsibly, using it only to provide the services you request, and protecting your privacy throughout our relationship.
We may collect information you voluntarily provide, including:
Name
Email address
Telephone number
Property address
Mailing address
Service requests and preferences
Information provided through our website, inquiry forms, email, telephone conversations, or during the course of providing our services
As part of our property monitoring services, we also create inspection notes, photographs, and visit reports documenting the condition of your property.
Your information is used solely to support the services you request, including:
Responding to inquiries
Scheduling and performing property visits
Communicating regarding your property
Delivering inspection reports
Sending invoices and payment information
Coordinating with contractors or service providers you authorize
Maintaining service records
Improving the quality of our services
Meeting applicable legal obligations
Property photographs, inspection notes, and reports are collected solely for documenting the condition of your property and communicating the results of our services.
Homeward Support may occasionally use anonymized photographs, inspection observations, or excerpts from property reports for educational, promotional, or marketing purposes.
Before any material is used, we remove or obscure information that could reasonably identify a client, property, address, unit number, personal belongings, or other identifying details. Materials are selected and edited to demonstrate our services while respecting client privacy.
Homeward Support will never intentionally disclose a client’s identity or confidential property information without the client’s express written permission.
Clients who prefer that no photographs or report excerpts from their property be used for promotional purposes, even in anonymized form, may notify Homeward Support in writing, and we will honor that request.
Homeward Support does not sell, rent, or trade personal information.
Information may be shared only when reasonably necessary to:
Perform requested services
Coordinate with contractors or vendors authorized by the client
Process payments
Comply with applicable legal requirements
Homeward Support understands that clients entrust us with access to their homes and personal information. We treat information regarding property conditions, occupancy, schedules, security features, access methods, and client communications as confidential and use it only as necessary to provide the requested services.
We do not discuss client properties or personal information with third parties except as authorized by the client or required by law.
We take reasonable administrative and technical measures to protect client information using trusted cloud-based business services and industry-standard security practices.
While no electronic system can guarantee absolute security, we continually strive to safeguard information against unauthorized access, disclosure, or misuse.
Homeward Support uses trusted third-party providers to operate portions of our business, including services such as:
Google Workspace
Google Sites
Tally Forms
Square
Google Business Profile
These providers maintain their own privacy policies governing the information they collect and process.
Our website may use cookies or similar technologies provided by Google or other service providers to improve website functionality and performance.
We do not sell personal information collected through these technologies.
You may request to:
Review the personal information we maintain about you
Correct inaccurate information
Request deletion of personal information where legally permissible
Some records may be retained as required for legitimate business purposes or applicable law.
Homeward Support may update this Privacy Policy periodically. The most current version will always be available on our website.
Continued use of our services after updates constitutes acceptance of the revised policy.
Homeward Support
David Kangas
support@homewardsupport.com
(941) 281-5115